Get Help & Support

Get Help!

Problems with your UBNet account, wireless, or other technology on campus?

  • Call x 3300 (on-campus) or 203-576-3300 (off-campus)
    • Have your UB ID number ready
    • Record the number of your help case and the technician’s name in case a follow-up call is needed
    • The ACTS department is open Monday – Friday from 8:30 Am to 5:00 PM

Resources for free anti-virus and malware removal tools:
Spybot S&D

Panda ActiveScan
*NOTE:  Install and use at your own risk.  The University is not liable for any potential damage that may result from the use of free software.

Please have your UB ID # available when contacting the Help Desk.

Help Desk Phone:

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